Press Releases

The press releases contained on SupportSoft's website are for historical information purposes only. Information contained within the releases was believed to be accurate at the time of issue and in certain cases contained forward-looking statements.  We are under no duty to update any information or statements contained in these releases or to conform any forward-looking statements to actual results.

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2003 Archives

Dec 8, 2003
Belgium's Leading Telco Translates Support Questions into Answers with SupportSoft Knowledge Center Software

Dec 3, 2003
SupportSoft Announces Exercise of Over-Allotment Option of 900,000 Shares of Common Stock by Underwriters

Dec 3, 2003
SupportSoft To Present at the First Albany Capital Growth Conference

Dec 3, 2003
Autonomic Computing Goes Mainstream with RTSM™ Real-Time Service Management Software

Dec 2, 2003
Nation's Top Cable Companies Keep Pace with Growing Broadband Demand Through Service Automation

Nov 4, 2003
Global Business Leaders Join to Share Vision of Real-Time Service Management

Oct 28, 2003
Comcast Improves Real-Time Customer Service With New SupportSoft LiveAssist Solution

Oct 27, 2003
SupportSoft's Knowledge Center Suite Automates Self-Service for 25,000 Cox Employees

Oct 20, 2003
SupportSoft Introduces Enhanced IT Asset Management Solution with ClearView Analytics

Oct 20, 2003
SupportSoft Unveils New Real-Time Service Management Software Platform

Oct 16, 2003
SupportSoft Reports Second Quarter 2003 Results

Aug 5, 2003
SupportSoft Names Senior Vice President of Sales and Services

Aug 4, 2003
Assurant Group Partners With SupportSoft for Automated Customer Service

Jul 24, 2003
SupportSoft Ranked as One of Silicon Valley's 50 Fastest-growing Companies by Silicon Valley/San Jose Business Journal

Jul 14, 2003
SupportSoft Reports Second Quarter 2003 Results

Jun 30, 2003
The Faster IT Professionals Go, The Further Behind They Get Indicates New Research

Jun 4, 2003
SupportSoft and Scientific-Atlanta to Demo Capabilities of Service Automation Software For Digital Cable at NCTA

Jun 4, 2003
SupportSoft Snags a "Most Promising Technology" Award at SuperComm

Jun 3, 2003
Largest Nordic Broadband Service Provider Selects SupportSoft

Jun 3, 2003
SupportSoft Eases Installation, Use and Support of Wireless Home Networking

Jun 2, 2003
SupportSoft Names Chris M. Grejtak Senior Vice President of Worldwide Marketing and Business Development

May 20, 2003
SupportSoft Provides National Security Agency With Support Automation Software

May 14, 2003
Scientific-Atlanta and SupportSoft Join Forces to Enhance Cable Operators' Customer Service

Apr 14, 2003
SupportSoft Delivers Record Results With Seventh Consecutive Quarter of Growth

Apr 14, 2003
Leading Companies Choose Supportsoft's Service and Support Automation Software

Apr 11, 2003
SupportSoft and STI Reveal Key to Knowledge Management Success

Apr 9, 2003
BT Rolls Out Support Automation Enterprise-wide with SupportSoft

Apr 3, 2003
SupportSoft Announces Date of First Quarter 2003 Earnings Release And Conference Call

Apr 1, 2003
SupportSoft to Present on Knowledge Management at SSPA Conference

Mar 24, 2003
SupportSoft Enhances Speed and Accuracy of Knowledge Management with New Knowledge Center Software Release

Mar 19, 2003
Support Automation Helps Users Get The Most out of Microsoft XP, Reveals SupportSoft at 2003 Microsoft Management Summit

Mar 17, 2003
SupportSoft Chief Technology Officer Presents at the Help Desk Institute Annual Conference and Exposition

Mar 12, 2003
SupportSoft Awarded 'Best Help Desk Solution' in ContactCenterWorld's First Annual Members' Choice Awards

Mar 3, 2003
SupportSoft Announces Successful Software Implementation For EGL

Feb 25, 2003
SupportSoft Receives DEMOgod™ Award for Mobile Device Management Suite Introduction at DEMO 2003

Feb 24, 2003
SupportSoft Adds James Thanos to Board of Directors

Feb 24, 2003
Kevin C. (Casey) Eichler Joins SupportSoft's Board of Directors

Feb 18, 2003
SupportSoft Introduces Mobile Device Management Solution for Automated Customer Service at Demo 2003

Feb 13, 2003
Belgacom Selects Supportsoft Software

Feb 10, 2003
SupportSoft Shares Success Secrets for Automated Customer Support at Call Center Las Vegas 2003

Feb 5, 2003
SupportSoft to Present at The Wall Street Analyst Forum Investor Conference

Feb 3, 2003
Radha Basu Applies Trekking Experience to Management at 2003 Women In Leadership Summit

Jan 28, 2003
Home Networking Made Easy by SupportSoft

Jan 22, 2003
COX Communications Ensures Faster, More Personalized Customer Care with SupportSoft

Jan 22, 2003
SupportSoft Reports Record Results for Fourth Quarter and Full Year 2002

Jan 22, 2003
SupportSoft Announces Date of Fourth Quarter and Full Year 2002 Earnings Release and Conference Call

Jan 7, 2003
Poor Software Asset Management Gives Vendors 'A License to Bill' Reveals SupportSoft