Amdocs
SupportSoft's solution enhances the value of Amdocs' Clarify applications through patented, personalized support technology. SupportSoft's technology can often solve application problems automatically before users even know they exist. Leveraging SupportSoft's patented SmartIssue technology, end user information can be escalated to the Clarify system, equipping support representatives with a more comprehensive view of a user's problem and the ability to provide a personalized, relevant automated resolution.
Amdocs is the world's leading provider of CRM in association with billing integration. With a 20-year track record of delivery excellence, its products empower major communications operators around the globe. Amdocs enables rapid time-to-market for next generation voice, content, commerce and application services, while enhancing subscriber loyalty and lowering total cost of ownership. Amdocs offers its customers flexible modes of delivery products, solutions and outsourcing. For more information, visit www.Amdocs.com.