Tivoli
SupportSoft's software complements IBM's Tivoli solutions by integrating with the Tivoli Technology Console to address a wide range of technical issues within their environment. This allows Tivoli customers using SupportSoft software to realize significant cost savings and increased productivity by maximizing uptime of critical applications across an enterprise and reducing the need for costly telephone or other live human support.
IBM Tivoli software enables an IT organization to reduce the total cost of ownership and improve service levels of the IT infrastructure. Tivoli systems management software helps traditional enterprises and e-businesses worldwide manage security, storage, performance and availability, and configuration and operations. Backed by world-class IBM services, support and research, Tivoli software is one of five key IBM Software Group brands - DB2, Lotus, Rational, Tivoli and WebSphere. For more information, visit www.ibm.com/tivoli.