Products

»  ServiceGateway



SupportSoft Service Gateway was selected by the International Engineering Consortium as an InfoVision Award winner.



Broadband

Take Control of Devices in the Home

Remote management of triple play devices such as residential gateways, VoIP analog terminal adapters and IPTV set-top boxes is a critical requirement for service providers to roll-out triple play services in a cost-effective and scalable manner. ServiceGateway allows you to configure, manage and support these triple play devices.

ServiceGateway is part of a complete support infrastructure which allows intuitive installation and rapid resolution of problems such as device connectivity and quality of service.

  • Hardware Agnostic - avoid hardware vendor lock-in, while introducing market-differentiated offerings
  • Proven Customer Experience - best practice management processes for service providers deliver confidence that ServiceGateway can manage their device of choice
  • Standards-Based for Easy Interoperability - supports the DSL Forum TR-069 CPE WAN Management Protocol for communicating with residential gateways